Privacy Policy
Effective Date: February 23, 2026
SWORN ("we," "us," or "our") operates the website sworn.co and related services, including SMS/text messaging programs. We are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information.
This Privacy Policy explains our practices regarding the information we collect when you visit our website, purchase our products, subscribe to our services, or interact with us via SMS/text messaging.
1. Information We Collect
1.1 Information You Provide Directly
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and account preferences.
- Purchase Information: Billing address, shipping address, and payment details (processed securely by our third-party payment processor).
- Communications: Messages you send us via email, contact forms, or SMS/text messaging.
- SMS Consent Information: Your phone number and opt-in consent when you subscribe to receive text messages from us.
1.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Usage Data: Pages visited, time spent on pages, referring URLs, and click activity.
- Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience and analyze site traffic. See Section 7 for details.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and subscriptions.
- Communicate with you about your account, orders, and customer support inquiries.
- Send transactional messages (order confirmations, shipping updates, subscription notices).
- Send promotional SMS/text messages if you have opted in (see Section 4).
- Improve our website, products, and services.
- Personalize your experience and provide relevant content.
- Comply with legal obligations and protect against fraud.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us with payment processing, order fulfillment, shipping, email delivery, SMS messaging, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the services they perform on our behalf.
- Legal Compliance: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We do not share, sell, or disclose your phone number or SMS opt-in data to third parties for their own marketing purposes.
4. SMS/Text Messaging Program
4.1 Consent
By providing your phone number and opting in, you consent to receive recurring automated SMS/text messages from SWORN. These messages may include order confirmations, shipping notifications, account alerts, promotional offers, and other updates related to our products and services.
Consent to receive text messages is not a condition of any purchase. Message and data rates may apply. Message frequency varies.
4.2 Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from us unless you re-subscribe.
4.3 Help
For assistance with our SMS program, reply HELP to any message or contact us at the information provided in Section 10.
4.4 Carriers
Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, and other major US carriers. Carriers are not liable for delayed or undelivered messages.
4.5 SMS Data Privacy
Your phone number and opt-in consent data are collected solely for the purpose of sending you the text messages you have requested. We will not share your opt-in data or phone number with any third parties for their own marketing purposes. Information collected via our SMS program is governed by this Privacy Policy.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings.
- Analyze site traffic and usage patterns.
- Deliver relevant content and advertisements.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link in any marketing email, or opt out of SMS messages by replying STOP.
To exercise any of these rights, please contact us using the information in Section 10.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- SWORN
- Email: support@sworn.co
- Website: sworn.co
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.